Inhalt: Starting from May 25, 2018, all European individuals are protected by the new General Data Protection Regulation (GDPR). All businesses and their trading partners, including all foreign companies processing data of EU residents, have to adhere to GDPR. This course shows IT professionals how to comply with GDPR within a Microsoft environment. Instructor Andrew Bettany provides a thorough review of GDPR and the key areas it impacts: data and device protection, data separation, data leak protection, and sharing protection. He shows how Microsoft 365 can help with compliance, providing demos of solutions such as Microsoft Cloud App Security, and Azure Information Protection. Follow along and learn how to implement data loss prevention policies, secure data, prevent data leakage, and monitor and manage information protection events. The course wraps up with coverage of the Compliance Manager dashboard, which provides assessments and tools to help you track the regulatory compliance status of your deployed cloud solutions. Umfang: 01:51:20.00
Inhalt: Businesses are adopting cloud-based technologies at a fast rate. Moving to the cloud requires businesses and the IT professionals that support them to evolve. Cloud-based systems require a new approach to IT management and a whole new suite of tools and skills. This course equips IT professionals to shift their careers and embrace cloud technology. Primarily focused on the cloud services provided by Microsoft, this course includes in-depth coverage of Azure, PowerShell, and Microsoft 365, but also touches on additional platforms such as Amazon Web Services. Instructor Andrew Bettany also helps you map where you may want to specialize, where you need to be skill-wise, and how to create a path to get there. Umfang: 01:45:27.00
Inhalt: Microsoft 365 is an integrated bundle of Windows 10, Office 365, and Enterprise Mobility + Security, sold on a subscription basis. In this course, instructor Andrew Bettany provides IT professionals with a general introduction to Microsoft 365, explaining what it is, the services it comprises, and the benefits of adoption. Discover how Microsoft 365 differs from Office 365, as well as how to go about updating an existing Office 365 subscription to a Microsoft 365 subscription. Plus, learn about the components of Microsoft 365, including the security features it offers to protect your users and devices, as well as how Microsoft 365 supports a modern workplace and can help boost user productivity. Umfang: 01:07:30.00
Inhalt: Microsoft 365 is an integrated IT solution that brings together the productivity of Office 365 with advanced security and device management capabilities. In this course, instructor Andrew Bettany covers the specifics of Microsoft 365 Business-a solution intended for small and medium-sized businesses (SMBs) with up to 300 users-to help IT administrators and business owners manage and safeguard their organization. Andrew kicks off the course with an introduction to Microsoft 365 Business, discussing its services and configuration. He then moves on to the specifics of managing user devices and deploying and securing Windows 10 with Windows Autopilot. He wraps up with best practices on how to secure your users and their data, providing practical demonstrations along the way. Umfang: 02:27:02.00
Inhalt: Microsoft 365 is a bundled suite of SaaS applications and services that businesses can subscribe to. A more robust offering than the similarly named Office 365, Microsoft 365 offers Windows 10, Office 365, and Enterprise Mobility + Security, all packaged together. Once configured properly, this portfolio of products can enhance an enterprise''s security and productivity and help them meet their compliance requirements. In this course, Andrew Bettany provides a thorough guide to all of the features, capabilities, and opportunities within Microsoft 365. He clearly unpacks each major topic and technology and offers demonstrations for key scenarios. Upon wrapping up this course, you''ll grasp how to administrate Microsoft 365, as well as how the technology within the suite fits together. Umfang: 03:35:45.00
Inhalt: Learn how to keep your users secure and up to date by configuring cloud identity and authentication with Azure AD and Office 365, and enterprise-level mobile device management with Intune. This course covers key topics related to the administration of these services, including users, groups, policies, and roles. It's ideal for IT professionals responsible for their company's cloud operations. Follow along with Andrew Bettany as he covers creating user groups within both Office 365 and Intune, assigning administrative roles, and configuring mobile device management. Umfang: 02:46:34.00
Inhalt: Review key skills related to managing Microsoft Exchange Online, using antispam and antimalware resources, and configuring Intune Endpoint Protection. Learn how to configure mailbox permissions and sharing, set up contacts and groups, configure antimalware filters in Office 365, and use Exchange Active Sync for mobile device management. Plus, explore Intune Endpoint Protection, which allows control of the security features on Intune-enrolled devices and further protects them from malware and spam. Umfang: 02:11:54.00
Inhalt: Gain a new or enhanced understanding of cloud principles, service offerings, delivery mechanisms, and security requirements in the context of Microsoft cloud services. This course focuses on fundamental cloud concepts, as well as how to enable, configure, and manage Microsoft cloud services. Instructor Andrew Bettany covers selecting a cloud service plan; signing up for and configuring cloud services; leveraging Microsoft Intune for cloud-based device management; and more. The concepts covered in this course can serve as an introduction to Microsoft 365 and Azure fundamentals and can help IT professionals responsible for administering their company's cloud services approach their work with greater confidence. Umfang: 02:11:11.00
Inhalt: Microsoft SharePoint Online, OneDrive, and Microsoft Teams can help organizations keep their files safe, share information more effectively, and communicate with ease. In this course, learn the basics of how to configure and manage SharePoint Online, OneDrive, and Microsoft Teams. Instructor Andrew Bettany explains how to create a SharePoint site, manage SharePoint storage, and share documents in OneDrive. He also outlines the basics of working with Microsoft Teams, as well as how to deploy the communications platform within your organization. Umfang: 02:04:14.00
Inhalt: Cloud-based tools and services such as Office 365, Teams, and OneDrive allow users to stay connected and productive from any location. In this course, instructor Andrew Bettany shares what you need to know to effectively troubleshoot these, and other, cloud-based online services from Microsoft. Andrew shares strategies for tackling common sign-in, password, and license issues. He also explains how to troubleshoot Microsoft Office 365, Outlook, and Office issues; handle Office 365 SharePoint Online problems, including how to recover deleted files in SharePoint Online sites; and tackle common problems with Microsoft Teams. Umfang: 01:48:42.00
Inhalt: Deploying, managing, and securing Windows 10 devices and client applications can be complex. Cloud-based management tools such as Azure Active Directory and Microsoft Intune help administrators streamline and enhance their deployment and management workflow. In this course, instructor Andrew Bettany demonstrates how to leverage these and other tools to effectively manage a modern Windows 10 desktop environment within an enterprise. Andrew covers how to upgrade to Windows 10 and manage a staged rollout, including how to deploy devices using Windows Autopilot. Plus, see how to leverage Microsoft Intune profiles and policies to secure devices, ensure device compliance, control devices, and manage data access. This course closely aligns to the first two domains of exam MD-101: Managing Modern Desktops: Deploy and update operating systems and Manage policies and profiles. Umfang: 03:11:41.00
Inhalt: The ability to manage and secure devices and applications in an increasingly mobile workforce is an essential skill for any IT administrator. Microsoft offers cloud-based management solutions that make protecting and maintaining devices easier and less costly. In this course, instructor Andrew Bettany shows you how to leverage these tools to manage and secure your devices with greater agility in a Windows 10 environment. Andrew covers security tools with Windows Defender, mobile device management tools with Intune, and monitoring tools. Plus, learn how to manage application deployment and secure data on a variety of devices. This course closely aligns to the third and fourth domains of exam MD-101: Managing Modern Desktops-Manage and protect devices and Manage apps and data. Umfang: 02:25:33.00
Inhalt: Office 365 Advanced Threat Protection (ATP) is a comprehensive solution for protecting your environment against malware, viruses, spoofing, and phishing attacks. In this course, instructor Andrew Bettany helps IT administrators use ATP to its fullest, explaining how to define key polices and leverage reporting options. Andrew begins by providing administrators with guidance on licensing, walking through the threat management console, and showing how to configure security roles. Next, he goes over key features, including ATP Safe Attachments, Safe Links, and anti-spam policies. Using the Attack Simulator, Andrew provides guidance on how to perform vulnerability testing of your Office 365 environment to help you improve security and awareness. He wraps up with a discussion of ATP reporting, including the Security & Compliance Center security status reports and trending malware reporting. Umfang: 02:14:37.00
Inhalt: Interested in making the switch to Windows 10 within your small or medium-sized business? In this course, instructor Andrew Bettany covers key considerations that can help you determine how Windows 10 could be a perfect fit for your organization. Andrew covers key features and explains why migrating to Windows 10 can help small businesses enhance both their security and productivity. He includes coverage on integrating Windows 10 with cloud services such as Office 365, cloud-based identities, and data storage, and introduces Microsoft 365 Business, covering the key features and apps. He demonstrates how Windows Autopilot provides an effortless method for device deployment and covers the new Windows 10 servicing channels, which keep Windows 10 safe and always up to date. Umfang: 02:15:23.00
Inhalt: Expand your troubleshooting skill set by learning how to resolve some of the more difficult issues you might encounter when supporting Windows 10. This course covers advanced troubleshooting concepts for experienced IT support professionals in an enterprise environment. Instructor Andrew Bettany dives into a wide range of topics, including hardware devices and network and remote connectivity. Throughout the course, Andrew provides practical demonstrations and examples that can help you confidently tackle challenging situations. Discover how to troubleshoot group policy issues, solve BitLocker lock out issues, use a shim to resolve app compatibility problems, and much more. Umfang: 03:34:59.00
Inhalt: The cloud offers organizations a slew of benefits, including greater device mobility and increased productivity. Consequently, more and more companies have been making the switch to cloud-based solutions. Microsoft is at the forefront of this trend, and so they designed Windows 10 to be a fully cloud-integrated technology platform; it can be managed using mobile device management solutions, and it works seamlessly with other cloud technologies, such as Azure Active Directory. In this course, instructor Andrew Bettany details the skills and knowledge you need to troubleshoot issues that arise when integrating Windows 10 with the cloud. Andrew covers troubleshooting Microsoft Intune and Office 365; resolving issues with multifactor authentication; handling deployment problems; and much more. Umfang: 03:33:37.00
Inhalt: Windows 10 is the most secure and reliable operating system ever from Microsoft. But when things go wrong, your users need your help to troubleshoot their issues. In this course, instructor Andrew Bettany provides a comprehensive guide to troubleshooting a range of Windows 10 issues commonly encountered by IT professionals-especially help desk professionals tasked with user support. Learn how to remotely help your users, troubleshoot hardware and software, and restore Windows 10 should you need to. You can discover how to resolve user account and permissions issues, and troubleshoot file access, networking and Wi-Fi problems, and Windows 10 startup issues. Plus, learn how to resolve app incompatibilities, diagnose and fix performance bottlenecks. Andrew wraps up the course with a look at essential maintenance tasks that will keep Windows 10 users from encountering problems in the first place. Umfang: 03:42:56.00
Inhalt: Wenn bei Ihren Windows 10-Clients ein Problem auftaucht, verlassen sich Ihre Anwender auf Sie als Support-Techniker, um es möglichst schnell aus der Welt zu schaffen. Dazu lernen Sie in zwei Videokursen, wie Sie am besten vorgehen, wenn sich ein Problem mit einem Windows 10-Client ankündigt oder bereits besteht. Dafür sollte Ihnen die Arbeit mit Windows 10 nicht fremd sein, und Sie sollten allgemeine Vorkenntnisse bei der Verwaltung eines Clients haben. In diesem ersten Kurs erfahren Sie zunächst, was die Bedeutung des Desktop-Supports ist und welche Vorteile die Remotefehlersuche hat. Anschließend begeben Sie sich auf Fehlersuche bei der Hardware, beim Benutzerkonto, beim Netzwerk und bei Datenträgern. Umfang: 02:58:22.00
Inhalt: Wenn bei einem Windows 10-Rechner ein Problem auftaucht, verlassen sich Ihre Anwender auf Sie als Support-Techniker, um es möglichst schnell aus der Welt zu schaffen. Dazu lernen Sie in zwei Videokursen, wie Sie am besten vorgehen, wenn sich ein Problem mit einem Windows 10-Client ankündigt oder bereits besteht. In diesem zweiten Kurs erhalten Sie zunächst Lösungsansätze bei Problemen mit der Anwendungskompatibilität und beschäftigen sich dann mit den Systemressourcen und der grundlegenden Wartung eines Windows 10-Systems. Im letzten Schritt lernen Sie wie Sie Startproblemen eines Windows 10-Rechners beheben. Umfang: 02:19:23.00
Inhalt: Windows Autopilot is a collection of technologies that make it easy to deploy Windows 10-and do so without any IT infrastructure, to boot. In this course, instructor Andrew Bettany helps you get started with Windows Autopilot, explaining how to evaluate, implement, and troubleshoot a Windows 10 deployment within your organization using Windows Autopilot. Andrew provides end-to-end walk-throughs of how both administrators and users experience Windows Autopilot. He also demonstrates how to configure and deploy devices with Windows Autopilot, as well as how to troubleshoot a variety of common issues. Umfang: 00:54:46.00
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